Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; it also includes the organization and dissemination of new communication directives connected with an organization, network, or communications technology.
Communication within the organization are: Communication in an organization, which carried out the leadership, both with employees and with an audience that has to do with the organization, in order to develop a harmonious working together to achieve the goals and objectives of the organization.
Organizational communication, can be defined as the performance and interpretation of messages between communication units that are part of a particular organization. An organization consists of units of communication in hierarchical relationships between each other and work in an environment.
Organizational communication occurs whenever at least one person occupying a position in an organization interpret the show. Because the focus is communication among the members of an organization. Organizational communication analysis involves a review of the many transactions that take place simultaneously.
The simplest model of communication is the sender, message and receiver.
If one element is missing, the communication can not take place. For example, one can send a message, but if nothing is received or a hearing, the communication will not occur.
A detailed model of communication, with the essential elements of an organization are:
1. Sources have any ideas, thoughts or impressions
2. translated or encoded into words and symbols, then
3. delivered or sent as a message to the recipient
4. receiver capture symbols and
5. back translated or interpreted back into an idea and
6. send various forms of feedback to the sender.
Guidelines for good communication
1. Researching the real goal in any communication.
2. Consider the physical and psychological state of others in communicating.
3. Consult with various parties every manejemen process from planning to evaluation.
4. Note the pressure tone and facial expressions according to the content of the message.
5. Note the consistency in communication.
6. Be a good listener in communication.